POLICE DEPARTMENT

The Village of Mukwonago Police Department strives to provide all residents, businesses and visitors with professional, competent, ethical and compassionate law enforcement services. We pledge to work in partnership with members of the community to make Mukwonago a better place to live, work, and visit.

We work every day to make the Village of Mukwonago where all citizens can live safely and without fear, protected by a police department with the highest ethical and professional standards.

Special Programs for Residents

Operation Reassurance Program

Village and Town of Mukwonago Police Departments are pleased to announce a new program called “Operation Reassurance.” In communities such as ours, there are many people who live alone. The Village and Town of Mukwonago Police Departments care about you and are concerned about your well being. That is why we are offering a free program to Village of Mukwonago and Town of Mukwonago residents called “Operation Reassurance”.

The purpose of Operation Reassurance is to assist senior citizens, or people living under special circumstances that live alone. Operation Reassurance is a program designed for enrolled participants to call their police department every day during the time frame given.

For example, if you choose to call us during the 9:00 AM to 10:30 AM window, then you will be expected to call every day of the week, 7 days a week, during this time. Participating in the Operation Reassurance Program doesn’t mean you must stay home every day to call us. You can call us from anywhere. We know that things come up on short notice or you may enjoy traveling. When that happens, all you will need to do is contact your police department and let us know how long you will be goneIf your call is not received by 10:30 AM, it will immediately trigger a chain of events that will not be satisfied until the missing participant’s welfare has been verified. First, a member of your Police Department will call you. If there is no answer, a police officer will be dispatched to your home to ensure your well being. We will make every effort to reach one of your provided key holders. In the event a key is not available to the police officer, forced entry into your home may be required. The Village and Town of Mukwonago Police Departments and their respective members will not be held liable for any damage incurred by the forced entry.

To become eligible to participate, you need to fill out an “Operation Reassurance Informational Form” and turn it in to your police department so we may begin providing you with this great program. We also ask that you fill out the “Medical Emergency Information Form” and post it on your refrigerator where emergency personnel will find it in the event you have a medical emergency at your home. All information provided will be kept confidential and only used in the case of an emergency.

Should you have any questions about Operation Reassurance, please feel free to contact the Village of Mukwonago Police Department at 262-363-6435 or the Town of Mukwonago Police Department at 262-363-5188.

Neighborhood Watch Program

What is Neighborhood Watch?

Neighborhood Watch is a program that joins the residents of Mukwonago and the police officers sworn to protect Mukwonago. Our goal is to work together to deter crime, reduce crime and feel safe in our community. As a member of your neighborhood you may notice a stranger or cars that are out of place at your neighbors’ house.

How does Neighborhood Watch work?

Years ago, people would live in their neighborhoods for years and never move. Communities often had the “small town” feeling, neighbors looking out for neighbors. However in today’s society we are more mobile and fewer people are in a position to protect their home and property 100% of the time. Employment, vacations, business trips, shopping trips or just an evening out, will leave our homes and valuables unattended, vulnerable to burglary or theft.

If you notice suspicious activity or a suspected crime being committed call the police department. If you dial 911 on your cellular phone, that call first goes to Waukesha Communication Center then to the Mukwonago dispatch. But if you dial 911 on a landline or our direct line, 363-6436, you immediately get Mukwonago Dispatch. Mukwonago dispatch will ask you questions and get as much information from you as they can. Your Mukwonago Police Department will respond and quickly investigate the activity.

As a member of Neighborhood Watch you contact your block captain and alert your neighbors. This gives the police department extra sets of eyes and ears and you help keep your neighbors safe.

Neighborhood Watch program is for you to be a good witness for the police. Your safety is important to us so we don’t want you to try to apprehend a suspect or go out to the scene.

How can you be a good witness?

Call the Mukwonago Police Department immediately and provide the dispatcher with as much information about the suspicious activity or suspected crime. If you can get the make, model, color and license plate of suspicious cars. If it’s a suspicious person let the dispatcher know of a clothing description, gender, height and weight. Another helpful hint, is to provide a direction of travel and if the activity is still ongoing. But please remember, don’t take any personal risk to get this information. After all it is still the police department’s responsibility to apprehend the subject(s).

Does Neighborhood Watch really work?

The Neighborhood Watch program works, but only if you are involved. As a resident, you know what is “out of the norm” or suspicious in your neighborhood. The police department is counting on you to call us, and let us know when it is occurring so we can send an officer to check it out.

How much time will it require?

Participation in Neighborhood Watch will not infringe upon your valuable time. We simply ask you to be observant while conducting your normal everyday activities. At the very most, 1 hour a month would be the amount of time required to fulfill the duties of Coordinator or Block Captain. Your Neighborhood Watch program will choose how many meetings they would like to have each year.

What do you have to do to get started?

The first step to creating your own Neighborhood Watch program is to talk with your neighbors. Find out who would be interested in participating and set up a meeting. Meetings can be held at someone’s home, community meeting room or the police department. Once you have a location, date and time, contact Sergeant Chris DeMotto at (262)363-6436 or email  to: cdemotto@mkpd.org.

Sergeant DeMotto will listen to your concerns, coordinate patrol strategies for your neighborhood and provide crime prevention tips.

During your meeting neighbors’ will get a chance to meet each other, talk about concerns, select block captains and Neighborhood Watch locations.

Some tips to keeping your Neighborhood Watch active.

Your Neighborhood Watch group will have high interest at the start-up and for a few meetings thereafter. The real trick is keeping the group meeting and involving all the neighbors. Here is a list of ideas to help you maintain regular activities, in which all the participants have fun, socialize and attempt to solve neighborhood problems.

Information Sharing

Write your own block newsletter or create your own Facebook page. Keep people up to date on crime or other subjects of interest including the goings-on within your own group. Involve several neighbors in gathering information to share.

Block Garage Sale

Buy an ad in the local paper and post signs advertising your big block-wide garage sale. Conduct it on the same Saturday and get the whole block involved.

Booster Meeting

Arrange for a speaker to come to your Neighborhood Meeting. You can always get a politician who is running for office or just been elected come to your meeting.

Operation Reassurance

Help seniors sign up with the Mukwonago Police Department’s Operation Reassurance. This free program has seniors contact the Mukwonago Dispatch Center, daily, to make sure they are all right. If we don’t hear from them, we will check on them.

Duties of All Neighborhood Watch Participants

  • Be alert and aware.
  • Report any suspicious activity or possible crimes to the Mukwonago Police Department, immediately.
  • Attend Neighborhood Watch meetings.
  • Encourage your neighbors to join Neighborhood Watch.

Don’t hesitate or assume someone else called the police department. Together we can fight crime as a community.

Chief Kevin Schmidt
Village of Mukwonago Police Department
627 South Rochester St
Mukwonago, W 53149

Emergency Phone Number:
911

Non-Emergency Phone Number:
363-6435

TTD Phone Number:
363-6453

Fax Number:
363-6438

Drug Drop Off Bin

Find a Take Back Location Wisconsin Drop Off Locator 

The Village of Mukwonago Police Department also has a permanent drug disposal box in the lobby open 24/7/365.

All waste pharmaceuticals must be generated by a household – no businesses are allowed.

Allowed: Prescription (controlled and non-controlled) and over-the-counter medications, ointments, patches, inhalers, non-aerosol sprays, creams, vials and pet medications.

Not Allowed: Illegal drugs, needles/sharps, acids, aerosol cans, bio-hazardous materials (anything containing a bodily fluid or blood), personal care products (shampoo, soaps, lotions, and sunscreens), household hazardous waste (paint, pesticides, oil, and gas), and mercury thermometers.

Directions for Use: Dispose of solid, non-liquid medication(s) by removing the medication from its container and placing it into a clear sealable plastic bag. Bags are available on the disposal box. Plastic pill containers are not collected at the department. Dispose of plastic pill containers at home with your other recyclables. Blister packages without the medications being removed are acceptable. Liquids, creams and sprays must be in their original packaging.

Useful Links

Sex Offender Information

CONTACT US

Police Chief
Kevin B. Schmidt
Email

(262) 363-6435
(262) 363-6438 Fax

Address
627 S. Rochester St.
Mukwonago, WI 53149

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