Utility Billing Information

The Village of Mukwonago provides water and sanitary sewer services to most Village properties.  To cover the costs needed to provide these services, the Village created a Water Utility and Sewer Utility.  List below are the costs associated with operating these utilities as well as other information you may find useful.

Utility Billing Information/Questions: 

Direct Phone Number:  262-363-6420, Ext. 2118

Email: wmaccts@villageofmukwonago.com

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Meter Reading & Billing Dates
Meter Reading:  Readings are generally taken the first week of March, June, September, and December.  Actual readings are taken for every account unless otherwise stated on bill.

1st Quarter:  December-February

2nd Quarter:  March-May

3rd Quarter:  June-August

4th Quarter:  September-November

Billing Dates:  The billing for water and sanitary sewer is on the same bill.  Bills are mailed out as follows:

1st Quarter:  Mailed by 3/31

2nd Quarter: Mailed by 6/30

3rd Quarter: Mailed by 9/30

4th Quarter: Mailed by 12/31

*Bills are due at least 20 days after the date bills are mailed out.  Billing periods are from the first day of each quarter to the last day of each quarter.  Actual readings are taken for every account unless otherwise stated on bill. Bills are calculated based on water consumption (1,000 gallons) in addition to flat rates.

Payments & Penalties

Payment of Utility Bills

Acceptable methods of payment:

  • Cash
  • Check-made payable to Village of Mukwonago Water Utility.
  • Credit/Debit Cards

Payment Locations:

  • Village Hall during normal Office Hours. (440 River Crest Court, Mukwonago, WI)
  • Deposited in the drop box located near the Northwest corner of the Village Hall, in the parking lot.
  • Mailed to the Clerk’s Office at the following address (postmarks are accepted) 440 River Crest Court, Mukwonago, WI
  • Credit/Debit card payment at Village Hall. (440 River Crest Court, Mukwonago, WI)
  • Online-www.govpaynet.com

Make a Payment Online

Convenience Fees

Transaction Range Service Fee Amount
$.01-$50.00 $1.75
$50.01-$75.00 $2.00
$75.01-$100.00 $3.75
$100.01-$150.00 $5.75
$150.01-$200.00 $7.25

*For each additional increment of $50.00, or portion thereof, add $1.75.

Phone –assisted payments can be made by calling 1-800-604-7888.  Mention PLC 8162.  There is a convenience fee as follows collected by GovPayNet for any utility bill payments made over the phone.

Phone Assisted Convenience Fees

Transaction Range Service Fee Amount
$.01-$50.00 $5.75
$50.01-$75.00 $6.00
$75.01-$100.00 $7.75
$100.01-$150.00 $9.75
$150.01-$200.00 $11.25

*For each additional increment of $50.00, or portion thereof, add $1.75.

 

Penalties

After the due dates, penalties are applied to the remaining balance.  The penalties are charged quarterly and are as follows:

  • Sewer Usage Charge and Sewer Service Charge – 10% Penalty.
  • Water Usage, Water Service Charge, Public Fire Protection, Private Fire Protection, Garbage/Recycling Charges, Storm Water Charge – 3% Penalty.
Rates & Charges
Sample Billing Scenarios
The following are a few samples of what a quarterly utility bill will be for 2018.  Water and Sanitary Sewer charges are based on consumption of water.

Utility bills are 8.5” x 11” invoices.

 

Example A

For a basic residence that uses 10,000 gallons of water in a quarter (Quarters 1, 2, and 4)

Water Charges

Water consumption charge=10 x $4.30=$43.00

Quarterly water service charge=$27.00

Total water bill charge=$70.00

Sanitary Sewer Charges

Sanitary sewer use charge=10 x $5.76=$57.60

Sanitary sewer fixed charge=$32.00

Total sanitary sewer bill charge=$89.60

Additional Charges

Quarterly public fire protection charge=$32.70

Quarterly recycling charge=$15.75

Total=$48.45

Example A-Total bill for water, sanitary sewer, public fire protection, and recycling=$208.05

 

Example B

For the same residence that used 10,000 gallons of water in the 2nd Quarter, but uses 50,000 gallons in the 3rd quarter from lawn sprinkling, car washing, etc.

Water Charges

Water consumption charge (First 25,000 gallons consumed) =25 x $4.30=$107.50

Water consumption charge (Next 25,000 gallons consumed) =25 x $3.94=$98.50

Quarterly water service charge=$27.00

Total water bill charge=$233.00

Sanitary Sewer Charges

Sanitary sewer use charge (not more than the 2nd quarter amount) = 10 x $5.76=$57.60

Sanitary sewer fixed charge=$32.00

Total sanitary sewer bill charge=$89.60

Additional Charges

Quarterly public fire protection charge=$32.70

Quarterly recycling charge=$15.75

Example B-Total bill for water, sanitary sewer, public fire protection, and recycling=$371.05

 

Example C

For a business with a 1” meter and a 6” Private Fire Protection connection that uses 35,000 gallons in any quarter.

Water Charges

Water consumption charge (First 25,000 gallons consumed) =25 x $4.30=$107.50

Water consumption charge (Next 10,000 gallons consumed) =10 x $3.94=$39.40

Quarterly water service charge=$42.00

Total water bill charge=$189.90

 

Sanitary Sewer Charges

Sanitary sewer use charge=35 x $5.76=$201.60

Sanitary sewer fixed charge=$50.20

Total sanitary sewer bill charge=$251.80

 

Additional Charges

Quarterly public fire protection charge=$81.90

Quarterly private fire protection charge=$120.00

Example C- Total bill for water, sanitary sewer, public fire protection, and recycling=$642.60 

CONTACT US

Utility Billing
Contact Information
(262) 363-6420, Ext. 2118
Email

Village Hall
Hours of Operation
Monday – Thursday
8:00 am to 5:00 pm
Friday
8:00 am to noon

Address
440 River Crest Court
Mukwonago, WI 53149

 

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GARBAGE & RECYCLING