WATER UTILITY
The Village’s water treatment system consists of five (5) wells and pumping stations. In addition, it consists of one (1) underground storage facility with a capacity of 330,000 gallons and two (2) elevated towers with a capacity of 500,000 gallons each. The system’s pumping capacity is 5.1 million gallons per day (MGD), with an average daily consumption of 0.698 MGD.
Of the five (5) wells, two (2) are deep wells producing a natural detection of radium. The Utility blends the shallow wells with the deep wells to reduce the amount of radium in the water. The deep wells were drilled in 1966 and 1981. The shallow wells were drilled in 2001 and in 2014.
Currently, the Water Utility maintains and services 2,959 meters along with its customers.
The Water Utility also provides the service and maintenance for 750 fire hydrants, 1,600 valves, 2,229 services, and a water distribution system consisting of approximately 47.0 miles of mains, ranging from 4″ to 18″ in diameter.
Future Projects
Well 5 Iron Filtration System
Proposed for 2018 is the building of an iron filtration plant to increase water supply quality. This system would eliminate two (2) chemicals currently being added to reduce iron that is produced naturally at this well site.
TID # 5 Industrial Park
Scheduled to start late summer of 2018 with an anticipated completion date of December 2018. Improvements will include water main, hydrants, valves, and water services. In addition, a booster station pump house will be installed to adequately provide water and fire protection to future customers.
Cross Connections
Residential Cross Connections
Cross Connection Inspections
Water Conservation
Leak Detection
Most leaks in a home are related to the toilet. Make sure toilets are in proper working order. If you have to jiggle the handle to get the water to stop, this is a sure sign that repairs need to be made.
Make sure the water level in the toilet reservoir tank is at the fill line. Adjust the water level accordingly if the water is over the fill line.
A small leak (1/32 of an inch) can waste 170 gallons in 24 hours. This can add up quickly. Make sure to fix leaks, as soon as possible, if you are unable to repair or diagnose them, you may want to call a licensed plumber.
Read water meter in your basement before going to bed or work, then read it again when you get up or get home. As long as you know nobody used water, the water softner hasn’t cycled, etc., the meter dials won’t move.
Conservation Tips
For simple steps that can be taken to reduce water consumption within your household please visit www.epa.gov/watersense. It is a good informational tool you as a homeowner can use to keep your water consumption down and in return save you money.
Water Sprinkling Ordinance
Effective between May 1st and September 15th of every year during this period the following requirements will be in effect: No person shall use water to sprinkle a lawn except on those days as permitted in the subsection. Sprinkling shall be permitted on even-numbered calendar days at locations with even-numbered addresses and on odd-numbered calendar days at locations with odd-numbered addresses. These restrictions shall apply to all residence and to all businesses and institutions having lawns, gardens, trees or shrubs, and shall be followed at all park and public buildings owned by the Village. These restrictions shall not apply to any person engaged in the business of growing or selling plants of any kind.
Any person violating any provision of this division shall be fined not less than $25.00 nor more than $200.00 for each offense, and a separate offense shall be deemed committed on each day during or on which a violation occurs or continues.
*Note: There are no exceptions for new or installing lawns. It is recommended that you properly plan to install your lawn before May l51 or after September 15th•
Hydrant Flushing
September 21 – October 9
The Village of Mukwonago Water Utility flushes water mains out of the fire hydrants twice a year, once in spring and once in fall. The purpose of the flushing is to remove most of the natural minerals which are harmless but sometimes discolor the water and cause objectionable odors. Flushing will only take place Monday thru Friday. The Water Department hopes the flushing will not cause any inconvenience for its customers and asks cooperation and understanding.
Water Meters
Throughout every year the Village of Mukwonago Water Department is involve in a water meter change out program. It is required by the Public Service Commission (PSC) that the water meter be changed every certain number of years depending of the size of the water meter you have in your establishment. At this time the Water Department will also check for cross-connections, which are prohibited. These services are free of charge. For single family homes, condos, and small businesses it is required that we change the meter every 10 years. For all other meters it will be required to be changed every 4 years or less. When your meter is due to be changed you will receive a blue notice on your door advising you to call the Water Department to set up a date and time that is convenient for you the homeowner. The Water Department asks that you clear a space around the water meter and that both valves before and after the meter are operable. The valves are the homeowner’s responsibility to maintain. If they are broke, it is the homeowner’s responsibility to contact a plumber to fix. With valves that are operable, adequate space and a good shut off the entire job should take no more than 20 minutes.
CONTACT US
Hours of Operation
Monday – Friday
7:00 am to 3:30 pm
Water Department &
Sewer Department
Contact Information
Wastewater Treatment Facility
Address:
1200 Holz Parkway
Mukwonago, Wisconsin 53149
(262) 363-6416
(262) 363-0552 Fax
Utility Billing
Contact Information
(262) 363-6420, Ext. 2118
Email
Dave Brown
Utility Director
Email
Cell Phone: 414-550-2509
Wayne Castle
Interim Assistant Utility Director
Email
Cell Phone: 262-441-1366
Jim Smith
Utility Operator
Email
Cell Phone: 262-336-5705
Matthew Kinder
Utility Operator
Email
Cell Phone: 262-336-5934
Cody Delikat
Utility Operator
Email
Cell Phone: 414-550-8736
Ken Miller
Utility Operator
Email
Cell Phone: 414-550-8738
Travis Morgan
Utility Operator
Email